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**__*If you are having a launcher problem:*__**
1) Make sure you have all Windows Updates installed. If nothing is showing as needing updates, run the Windows Update troubleshooter: https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd. If it detects a problem, refer to this same link to fix them. If it can't, it should be fixed by tech support, which this server cannot provide.
2) Run a scan using Malwarebytes ADWCleaner. https://www.malwarebytes.com/adwcleaner. If it finds something: remove it, restart your computer, and repeat step 1.
3) Repair & reset Gaming Services: https://support.microsoft.com/en-us/windows/repair-apps-and-programs-in-windows-e90eefe4-d0a2-7c1b-dd59-949a9030f317. Restart your computer, and attempt another check for Windows Updates.
4) Uninstall the launcher, then get the Xbox app for PC https://aka.ms/DLXboxApp then get the launcher through the Xbox app. If you are trying to download Bedrock, download Minecraft for Windows from the Xbox app instead of the launcher. Any issues during this process should show up as a Windows/Xbox error code starting with 0x, which can be used to diagnose the issue.
5) Fix the system's host file by following Part B of this community guide. Ignore Part A as it doesn't apply to most people. https://minecrafthopper.net/help/hosts-file/. Uninstall and download the launcher again.
6) Does your purchase show at https://account.microsoft.com/billing/orders?period=AllTime&type=All?
7) Make sure you have all dependencies and they're all up to date:
- Xbox identity provider: https://aka.ms/XboxIdentityProvider
- Xbox live in game experience: https://aka.ms/XboxLiveInGame
- Gaming Services: https://aka.ms/GetGamingServices
8) Follow these steps to activate Xbox Live services on Windows:
a) Press WIN + R and type `services.msc`
b) Find `iphelper` and change the startup type to `automatic` then start it
c) Find `IKE and Auth IPsec Keying Modules` and change the startup type to `automatic` then start it
d) Find `Xbox Live Auth Manager` and change the startup type to `automatic` then start it
e) Find `Xbox Live Networking Service` and change the startup type to `automatic` then start it
f) Restart your PC
9) Log out of the Xbox app, Microsoft store and Minecraft launcher. Close these all down, and log back into them again with the account that owns Minecraft in this exact order:
a) Microsoft Store
b) Xbox App
c) Minecraft Launcher
10) Download https://aka.ms/GamingRepairTool and run it as administrator. Follow all the prompts and then check if the issue is resolved.
11) If all of the above fails, uninstall the launcher. Then go to https://www.minecraft.net/en-us/download/alternative and get either Windows 7/8 launcher, and yes they work for Windows 10/11. __This is a Java only launcher however and may not work with gamepass.__
12) If none of these steps help, please refer to the official FAQ page for the launcher: http://aka.ms/mclauncherfaq. You can also contact Xbox/Microsoft Support at https://support.xbox.com/contact-us/minecraftdiscord.